Core capabilities

Automated workflows built for the trades

Capture missed callers in seconds, answer common questions, and book service appointments without manual phone tag.

Instant 3s trigger
Missed-call text back

Follow up with callers the second a line drops.

When you are on a ladder, driving, or with another customer, an automated text initiates an inquiry within three seconds so the job never goes to a competitor.

Key operational benefits

  • Zero missed opportunities while working on active job sites
  • Custom auto-reply tailored to your trade and pricing style
  • Directs callers into an immediate conversation or self-serve booking
Workflow snapshot
1. Inbound call missed
2. Text sent: 'Hi, sorry we missed you!'
3. Lead saved & engaged
Two-way calendar sync
Self-serve calendar booking

Let customers select open service windows directly.

Eliminate repetitive phone tag with secure, direct booking links dispatched automatically via text. Customers pick an open slot that fits your crew's schedule.

Key operational benefits

  • Real-time sync with Google Calendar and service software
  • Automated SMS confirmations and day-before reminders
  • Reduces appointment no-shows and scheduling friction
Workflow snapshot
1. Customer requests time
2. Live availability link sent
3. Slot locked & confirmed
24/7 inquiry triage
Smart customer triage

Answer common questions without lifting a finger.

Provide immediate, accurate answers for routine questions like service coverage areas, hourly minimums, or emergency hours, then route ready clients to staff.

Key operational benefits

  • Pre-qualifies emergency calls vs. standard service inquiries
  • Gathers job details and photos before dispatching your team
  • Hands off complex or high-ticket leads with full chat notes
Workflow snapshot
1. Caller asks question
2. AI clarifies scope & location
3. Clean notes sent to staff

Need a custom dispatch workflow?

We connect directly with your existing business phone line.

Talk to Kivo
Stop missing revenue

Stop losing customers to missed calls

See how many calls your business misses each week and how automated text recovery turns them into booked appointments.

Request your free 15-minute call audit
No obligation

Get a personalized recovery report showing estimated lost revenue and automated setup speed.

Zero sales pressure. Your phone details are never shared.

24/7 Live dispatch system
Active response time under 3 seconds
Always-on

What your free audit includes:

Missed call volume audit
We analyze when and how often your phone rings unanswered during busy hours and weekends.
Revenue loss estimation
Calculate the exact pipeline and booking revenue lost to competitors from slow response times.
Response speed assessment
Review how fast automated 3-second SMS follow-ups re-engage callers before they contact someone else.
Prefer to talk directly?
Schedule a 10-minute discovery call with our team.
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